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.Again, you use the results from your team s analysis tocomplete this field.TEAM LinG - Live, Informative, Non-cost and Genuine ! 4410c06.qxd 2/8/05 11:32 PM Page 94Change Management94In the candy example, Patty s team also reports the duration they needfor each of the activities that to be performed to make the change.Here iswhat they report:" Reeducate the staff on the new recipe.This will take five daysbecause Carlo is on vacation until next week.They can t completethis task until Carlo gets back.Once the change request isapproved, they plan to educate part of the staff Wednesday thisweek.Carlo gets back next Tuesday, so means the reeducationhas a five-day duration." The duration for creating the new candy will also be five days." The duration for creating the new wrapper will be one day.Eventhough the graphic designer can complete her work in fourhours, she still needs to get approval for her changes, whichshould take another four hours.Therefore, the total duration for implementing this change is 11 days.Resources RequiredHere is where you document the resources you need to make the change.Be specific about the types of resources you need.In fact, it is even betterif you can specify the exact people you need.In our example, Patty easily determines the resources she needs toimplement the change from the information the team provided.She needs" The development staff" The candy creation kitchen and machinery" The graphic designerDependenciesMake sure your change request document has a place where you can docu-ment the dependencies for this change.TEAM LinG - Live, Informative, Non-cost and Genuine ! 4410c06.qxd 2/8/05 11:32 PM Page 95Change Tracking95In the case of the candy recipe change, from some of our previous dis-cussions, you should already be aware that this product change must becompleted prior to the field trial.You don t want to take the old productinto the field trial if this change is approved.Additional Cost RequiredHere you need to capture the additional costs your team needs to imple-ment the change.In our example, Patty is able to calculate the additional costs for theproject using the information about the work effort required.Here is whatshe concludes:" The development of the candy for the market trials is wellunderway.For this change to be implemented, that developmenthas to stop and the staff has to be reeducated on the new recipe.This is projected to take two hours for four people.Because thedevelopment staff has a loaded rate of $100 per hour per per-son, the cost will be $800." Creating the new candy will take three weeks.Because there aretwo weeks remaining on the schedule for the original develop-ment, they will just need one additional week.For five days forfour people, the cost will be $16,000." The candy wrappers for the field trial are pretty generic so theydon t need to change as a result of the ingredient substitution.However, the candy wrappers for the product launch do need tobe redone.Because the design is already completed, Patty has toask the graphic designer make the necessary changes.This willtake the graphic designer four hours.The graphic designer is anindependent consultant who charges $75 per hour.Therefore,the cost for the design change will be $300.With the analysis completed, Patti calculates the total cost of the changerequest to be $17,100.TEAM LinG - Live, Informative, Non-cost and Genuine ! 4410c06.qxd 2/8/05 11:32 PM Page 96Change Management96Risk if ImplementedEarlier, I talked about a field on your change request form that describedthe risks associated with not making the change request.In this field, youdescribe the risk associated with making the change.This is part of theanalysis your team completes as they review the change request.For example, Patty and her team talk a lot about the implications ofmaking this change while they are analyzing all the ins and outs of it.Afterthey finish their analysis, they feel that the major risk is not making theNovember 1 candy delivery date if this change is approved.Triple Constraints ImpactedYou use this field to describe the impact of the requested change on thetriple constraints.In this field, you ll talk about each and every impact tothe triple constraints of time, cost, and defined quality.In the Carbolicious project, there is no slack time available in the criti-cal path.If this change is approved, the project won t be able to deliver thecandy to the market until November 7.Therefore, the triple constraint oftime is affected by this change.Contracts ImpactedHere you document whether the requested change creates a change to anyexisting contracts that pertain to this project.You use this information asinput into your contract administration process, using it to manage, con-trol, and change contract language as necessary.For example, in the candy project, the graphic designer has a time andmaterial contract with a  not to exceed amount.This change request putsthe contract over the amount.As a result, a new task order needs to be cre-ated because of this change.PM RecommendationThe project manager uses this field to document their findings and provide arecommended disposition for each change request.Make sure they presentTEAM LinG - Live, Informative, Non-cost and Genuine ! 4410c06.qxd 2/8/05 11:32 PM Page 97Change Tracking97enough detail to adequately describe why the change is being approved ordenied.As part of her due diligence, Patty decides to try the candy with the pis-tachios removed.She has to agree with Hank that the product really is bet-ter with the walnuts.She knows the company has a better chance of makingtheir revenue projections with the better product.Therefore, Patty decidesto recommend that the change be accepted even though it will cause theend date to be extended.Signed PM and DateThe project manager signs and dates the change request form.Change Control Board RecommendationBack in Chapter 4, we decided that if a change request impacts the tripleconstraints, we need to ask the change control board to approve it.Here iswhere you document their decision regarding their recommendation.Patty has done her homework.She makes sure that the change controlboard has a chance to taste the new product [ Pobierz całość w formacie PDF ]
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